Frequently Asked Questions
Everything you need to know about setting up, running, and getting the most out of your Eco Call virtual call desk.
YES. Just set up call forwarding to your newly-assigned Eco Call number. Please contact your service provider for more information.
YES. If you feel like the system isn't working for you, you may choose to end the service anytime.
Eco Call uses a blend of smart bots and real, trained agents on standby. Simple questions get instant automated answers, and every call can be handled by a real person whenever it's needed.
Eco Call offers on-demand outbound calls with Eco Call PRO. Please contact your Eco Call relationship manager to find out more.
You have the option to set up your Eco Call number as your automatic call forwarding number. Please contact your service provider for more information.
NO. We answer all inbound calls all day, every day.
NO, but if you want to, you can use it as your main number. You may also use your Eco Call number in other ways.
The number of Questions and Answers in each package means the number of prepared responses you can forward to our Eco Call agents, for them to provide to your callers.
We are based in multiple countries and for different regions of the world we have regional headquarters.
Yes. Eco Call runs on CallTawk's virtual call center technology and infrastructure, giving you the same reliable multilingual call handling under the Eco Call brand.
Eco Call will attend to all calls at any time, every day. However, it is your option to set up call forwarding at particular times.
YES. We can transfer the call to any landline number. Just like your regular receptionist!
YES, it's 100% FREE. You can try Eco Call for a limited time period.
We accept online payment to get you up and running in no time, but from region to region we might have other options, Do contact us to find options for your region.
Our team is ready to help you get your virtual call desk running in minutes.
