The People Behind Every Call
We're a Delaware-based team combining smart bots with real, multilingual agents who pick up when your customers call, day or night, from anywhere in the world.
A Delaware company, built to work everywhere
Eco Call is a Delaware-based provider of virtual assistant, call handling, BPO and KPO solutions, powered by CallTawk's virtual call center technology. We work with organizations of every size, and we can be deployed instantly, with no lengthy onboarding and no hardware to install.
Built to transcend geographic borders
With teams across the United States, Canada, the United Kingdom, the United Arab Emirates, and India, Eco Call helps your business answer every call as if you had a local office, without ever opening one.
Everything in the cloud, everything in your hands
You manage the information you send out, the scripts your agents run, and the activities they perform, all on your own, without having to rely on the Eco Call team. Because it's cloud-based, your dashboard is one login away, from anywhere in the world.
Open around the clock, 365 days a year
With Eco Call, your business operates continuously. There's no after-hours voicemail and no missed window. Just a bot or a real agent ready to pick up, whatever the hour.
Speak to every customer in their own language
Eco Call is multilingual by design. When it's required, our agents can communicate in a dozen languages, so your customers are never left explaining themselves twice.
Languages Spoken
Live Coverage
Countries
Average Setup Time
A day on the floor
A glimpse at the people who pick up when your customers call, ready before the phone rings, coffee in hand between conversations.
Ready before the phone rings
Coffee breaks, real conversations
Seamless integration and quick deployment. Set up your call desk and analytics dashboard in just 5 minutes.
